Our Mission
Mission Statement
Maczko Insurance Solutions focuses on listening to our customers, educating them on their options, and putting their needs first, all at no cost to our customers.
Meet the Expert
Christopher “Chris” Maczko, Owner & Lead Advisor
Christopher Maczko, the president and owner of Maczko Insurance Solutions, resides in Akron, Ohio. Christopher has one daughter and three cats. Christopher has been in the Medicare and Insurance space for over 8 years. Christopher needed a change from project management and always had a passion for helping others and educating others, so a friend introduced him to the insurance industry. Christopher has a bachelors of science degree from the University of Akron and a Masters of Business Administration degree from Walsh University.
Licensed in and serving Ohio, Michigan, and West Virginia
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Our Guiding Principles
The Three Questions That Matter Most
At Maczko Insurance Solutions, we believe that every business relationship—whether it lasts a single conversation or a lifetime—comes down to three fundamental questions. These questions aren’t just part of a sales process; they are the foundation of trust, respect, and mutual success.
1. “Can I Trust You?”
Trust is the currency of every meaningful interaction. We understand that insurance isn’t just about policies—it’s about protecting the things and people that matter most to you. That’s why we operate with complete transparency:
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No hidden fees
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Clear explanations of every option
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Straightforward answers, even when they’re not the easiest ones to give
When you work with us, you’ll always know where we stand—on your side.
2. “Are You Good at What You Do?”
Skill matters. Insurance can be complex, and you deserve to work with someone who not only knows the products inside and out but also understands how to tailor them to your unique needs.
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8+ years of specialized insurance expertise
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Licensed in Ohio, Michigan, and West Virginia
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A proven record of helping individuals, families, and businesses find the right coverage
We combine deep product knowledge with real-world experience so you can make decisions confidently.
3. “Do You Care About Me?”
Care is more than customer service—it’s the driving force behind everything we do. In an age dominated by artificial intelligence, social media soundbites, podcasts, and reality TV, genuine human connection has never been more important. We’re here to listen, to understand, and to guide—not to push or pressure.
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We take the time to learn about your priorities and concerns
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We treat every client as an individual, not a number
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We remain accessible long after the initial paperwork is signed
Because when we care about your needs, the right insurance solutions naturally follow.
Why These Questions Matter More Than Ever
In today’s world—where technology moves faster than ever and countless voices compete for attention—it’s easy to feel like just another transaction. That’s why trust, competence, and genuine care are not just nice-to-have qualities; they are essential.
At Maczko Insurance Solutions, these principles aren’t slogans. They’re the way we’ve chosen to do business, every single day.
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